Happy employees means happy customers, which is always our aim.
We pride ourselves on providing a fun and supportive environment in which our people can flourish. We offer a range of training courses and development programmes, teaching hospitality, leadership and business skills, so our staff get the most out of working for us. We believe that if you like your job, you’re going to do better at it. We want all of our 1000 cast members to love their job, that’s why we instil a ‘Go Further with Walkabout’ philosophy. This can be a number of different aims, from progressing their career internally; going the extra mile for our customers; or enabling staff to work in venues all over the UK.
We have an excellent staff retention rate; 35% of our Venue Managers have been with us for over nine years, with 68% of our General Managers having been promoted from within the business, and 92% of Deputy and Assistant Managers. Our cast are happy because we have thought of the little ways we can make a difference to their lives:
We make our cast feel at home, providing accommodation options and allowances
We are always on hand to aid with any professional or personal problems
All cast members have access to childcare vouchers
We provide a bonus scheme to cast members called ‘Project Smile’
We promote our Sabbatical Scheme to allow team members to travel with the knowledge they can return to us if they wish
We employ people on flexible contracts, with no single employer restrictions
We have established links in our home country of Australia, and can support employees seeking a secondment in Australia.
Details of current available job opportunities can be found